Responsible Gaming
Gambling Should Be Entertainment
At Lilies and Chillies, we are committed to promoting responsible gaming practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose, and always set strict limits before you begin playing.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in gambling activities. If you are under the legal age, please do not use gambling services. We take age verification seriously and will not knowingly allow underage individuals to gamble.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or others, it may indicate a gambling problem:
- Chasing losses by gambling more money to recover what you've lost
- Hiding your gambling activities or lying about how much you gamble
- Gambling with money intended for essential expenses (rent, bills, food)
- Feeling anxious or irritable when you cannot gamble
- Spending increasing amounts of time and money on gambling
- Neglecting family, work, or other important responsibilities
- Borrowing money to fund gambling activities
- Experiencing relationship problems due to gambling
- Unsuccessful attempts to stop or reduce gambling
- Using gambling to escape stress, anxiety, or emotional difficulties
Self-Help Tools and Responsible Gaming Features
Many online casinos offer tools to help you maintain control of your gambling. Consider using the following features:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period
- Loss Limits: Restrict the amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you have been playing
- Session Time Limits: Set automatic session termination after a specified duration
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling accounts
- Account Cooling Off: Take a break from gambling for a set period
Always speak with your chosen casino about the responsible gaming tools available to you.
Support Organisations and Resources
If you are struggling with problem gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling, support and information for problem gamblers and their families
Website: www.gamcare.org.uk
Phone: 0808 8020 133 (free, confidential) - GamStop – National self-exclusion scheme allowing you to block access to all UK-licensed online gambling operators
Website: www.gamstop.co.uk
International Resources
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
If You Need Help
Do not suffer in silence. If you or someone you know is struggling with problem gambling, please reach out to one of the organisations listed above. They are staffed by trained professionals who can provide confidential support, advice, and access to treatment options.
Seeking help is a sign of strength, not weakness. Support is available 24/7, and all calls are free and confidential.